FedEx Operations Manager
Local Job Overview: Norfolk
Role Essentials
- Urgency: Immediate consideration in Norfolk.
- Worksite: Norfolk, VA
- Employer: FedEx (Hiring in Norfolk)
- Position: Operations Manager (Based in Norfolk)
- This Norfolk-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our FedEx team in Norfolk, VA is growing.
- Benefit from working in Norfolk, a key hub for the Logistics And Supply Chain industry.
Pay & Perks
- Pay: $72.8k-$100.8k/Year (approx. $1.7k/Week)
- Benefits: Eligible team members receive standard benefits.
- Impactful work with supportive local leadership.
What You'll Do
- This role centers on your professional skills within the Logistics And Supply Chain space in Norfolk.
About FedEx Operations
FedEx operates the most sophisticated logistics network on the planet, processing over 16 million shipments daily across ground, express, and freight divisions. Operations Managers are the leaders who drive this performance at the facility level — overseeing sort operations, managing frontline teams, and ensuring every package moves through the network safely, accurately, and on time.
Position Overview
FedEx is seeking experienced Operations Managers to lead hub and station sort operations at high-volume facilities. You will manage teams of 25–100+ package handlers and dock workers, optimize throughput and scan accuracy, and maintain strict compliance with safety and service standards. This is a salaried leadership position with direct impact on FedEx network performance.
Key Responsibilities
- Plan, staff, and supervise daily sort operations across multiple shifts at a FedEx hub or station.
- Monitor real-time volume forecasts and adjust staffing levels to maintain on-time dispatch targets.
- Coach, develop, and evaluate frontline supervisors and hourly team members.
- Enforce OSHA and FedEx safety standards, conducting regular audits and incident investigations.
- Analyze operational KPIs including cost-per-piece, misload rate, and employee retention to drive continuous improvement.
Qualifications & Benefits
Bachelor's degree preferred or equivalent operations management experience. Minimum 3 years supervisory experience in logistics, warehousing, or transportation. Strong analytical, communication, and team leadership skills required. FedEx offers competitive base salary, annual bonus potential, full benefits, tuition reimbursement, and a defined-benefit pension plan.
Frequently Asked Questions
How much does the FedEx Operations Manager position pay at FedEx?
This role offers a pay range of $72,800 - $100,800. Actual compensation may vary based on experience, shift, and location within Norfolk.
Where is this FedEx Operations Manager job located?
This position is based in Norfolk, VA. FedEx has facilities throughout the region, but this specific opening is in Norfolk.
What benefits does FedEx offer for this position?
FedEx provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does FedEx offer tuition assistance or education benefits?
Yes, FedEx offers fully funded tuition reimbursement programs. Eligible associates can pursue degrees and certifications at no cost through programs like Career Choice, covering tuition, books, and fees.
What qualifications do I need for this FedEx Operations Manager role?
Most FedEx Operations Manager positions at FedEx require a high school diploma or equivalent. Specific experience requirements vary by role. Check the full job description for details.
How do I apply for this FedEx Operations Manager position in Norfolk?
You can apply directly on this page by clicking the 'Apply Now' button. The application process is quick and typically takes just a few minutes. FedEx reviews applications on a rolling basis.
